Features used to implement the example
Example: Set watchers depending on the value of a custom field
I want to add a watcher to a ticket upon creation depends in another custom field value. For example: I see in our customer CF the value "BT" I want to set "bt user" as watcher
You can do it adding the following two post-function to transition "Create issue":
- Set a field as a function of other fields: to set auxiliary field "Ephemeral string 1" with the name of a user depending on the value of field "Customer".
- Add or remove watchers: to add the user stored in "Ephemeral string 1" as issue watcher.
Look at the screenshots:
Other examples of that functions
Set a field as a function of other fields
- Add watcher depending on security level
- Add watchers based on issue type
- Add watchers depending on the value of a custom field
- Assign issue based on the value of a Cascading Select custom field
- Assign issue to a specific user based on a specific custom field value
- Assign issue to current user if assignee is empty
- Assign issue to current user if the user is not member of a certain project role
- Change assignee based on a custom field
- Change parent's status depending on sub-task's summary
- Changing issue priority depending on issue description
- Compose dynamic text by inserting field values in a text template
- Copy "Due date" into a date type custom field in a linked issue if it's greater than current issue's "Due date"
- Limit the number of hours a user can log per day
- Make parent issue progress through its workflow
- Rise priority if due date is less than 3 weeks away
- Set "Due date" depending on the value of other fields, in case it's uninitialized
- Set "Due date" to a specific day of next week no matter of date of creation this week
- Set "Due date" to current date at issue creation if not initialized
- Set a custom field "Urgency" depending on a combined value of issue's priority and "Impact" custom field
- Set a date based on current date
- Set a field based on reporter's email
- Set a watcher at ticket creation depending on custom field's value
- Set assignee depending on issue type
- Set security level based on groups and project roles the reporter or creator are in
- Set security level depending on reporter or creator
- Set the assignee based on a condition
- Set the value of a field of type "User Picker" depending on other field's value
- Set watchers depending on the value of a custom field
- Setting a custom field (User Picker) based on the value of another custom field (Text Field)
- Setting a field's default value depending on another field
- Setting the priority depending on the multiplication of custom fields
- Transition an issue automatically depending on the value of a field
- Unassign an issue when assigned to project leader
- Update checkboxes custom field if a file has been attached during a transition
- Using project properties to calculate custom sequence numbers
- Add watchers based on issue type
- Add watchers from a part of the issue summary: "Summary_text - watcher1, watcher2, watcher3, ..."
- Set a watcher at ticket creation depending on custom field's value
- Set or remove watchers from a workflow transition
- Set watchers depending on the value of a custom field
