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Features used to implement the example



Example: Compose a parsed text including the "full name" or a user selected in a User Picker custom field

I’m using Copy parsed text to a field post-function to set the "Summary" of an issue. Is there a way to replace a user name given by a User Picker custom field with it's user's full name?

Let's suppose we have a User Picker custom field called "Tester" (field code %{10501}), and we want to update issue Summary including the full name of the user stored in that custom field.

We will use post-function Copy parsed text to a field with the following configuration:


Note that:

  • %{00000} is field code for "Summary"
  • %{10501} is field code for custom field "Tester". This field code depends on each particular Jira instance
  • We are using advanced parsing mode


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