On this page
Example: Set priority for issues that have been in a certain status for longer than 24 hours
I'm going to answer publicly to a question I have receiver by private email but that may be of interest for all users of the plugin. The question is:
How can I set priority to "Blocker" for issues in status "In Progress" for longer than 1 day?
We are going to do it in two steps:
We use post-function Copy parsed text to a field to set virtual field "Ephemeral string 1" with the name of the priority we want to use:
We use post-function Update issue fields to set virtual field "Priority" with the value stored in "Ephemeral string 1" in all issues returned by the following JQL query:status = "In Progress" and status was "In Progress" before -1d
Once configured, the transition configuration will look like this:
Other examples of that functions
- Add and remove a single or a set of items from multi valued fields
- Compose dynamic text by inserting field values in a text template
- Creating a Jira Service Desk internal comment
- Creating a Jira Service Desk internal comment on linked issues
- Make linked issues, sub-tasks and JQL selected issues progress through its workflows
- Moving sub-tasks to "Open" status when parent issue moves to "In Progress"
- Parse Email adresses to watchers list
- Set priority for issues that have been in a certain status for longer than 24 hours
- Transition linked issues in currently active sprint
- Transition only a sub-task among several ones
- Using project properties to calculate custom sequence numbers
- Writing a comment to blocked issues when blocking issues are resolved
- Add all assignees of certain sub-task types to a "Multi-User Picker" custom field
- Add and remove a single or a set of items from multi valued fields
- Add current user to comment
- Add or remove request participants
- Add watchers from a part of the issue summary: "Summary_text - watcher1, watcher2, watcher3, ..."
- Assign issue based on the value of a Cascading Select custom field
- Assign issue to last user who executed a certain transition in the workflow
- Automatically close resolved sub-tasks when parent issue is closed
- Automatically reopen parent issue when one of its sub-tasks is reopened
- Calculate the time elapsed between 2 transition executions
- Close parent issue when all sub-tasks are closed
- Combine the values of several Multi-User picker fields
- Compose a parsed text including the "full name" or a user selected in a User Picker custom field
- Compose dynamic text by inserting field values in a text template
- Copy issue labels to a custom field
- Copy the value of a user property into a user picker
- Create a comment in sub-tasks when parent transitions
- Execute transition in epic
- Getting the number of selected values in a custom field of type Multi Select
- Limit the number of hours a user can log per day
- Make a sub-task's status match parent issue's current status on creation
- Make parent issue progress through its workflow
- Moving story to "In Progress" when one of its sub-tasks is moved to "In Progress"
- Moving story to "Ready for QA" once all its sub-tasks are in "Ready for QA" status
- Parse Email adresses to watchers list
- Parsing text from last comment and appending it to issue's summary
- Remove versions selected in a version picker custom field
- Replace certain issue link types with different ones
- Restrict parent issue from closing if it has sub-tasks that were created during a given parent issue status
- Set a Select or Multi-Select field using regular expression to express the values to be assigned
- Set assignee depending on issue type
- Set field depending on time passed since issue creation
- Set priority for issues that have been in a certain status for longer than 24 hours
- Set security level based on groups and project roles the reporter or creator are in
- Transition linked issues in currently active sprint
- Transition only a sub-task among several ones
- Transition parent issue only when certain issue sub-task types are done
- Update Cascading Select custom field with a value of the field in parent issue
- Update checkboxes custom field if a file has been attached during a transition
- Validation on issue attachments
- Validation on MIME types of issue attachments
- Writing a comment to blocked issues when blocking issues are resolved
