Use case library

On this page, you will find various use cases to help you on the way of mastering JWT and its features. J

ump in and have a look at the following:

Title	Use case description	Workflow function	Automated action	Label
Add a hyperlink to an issue in an email		Send email
Add comment with the request participants' display name		Add comment
Prevent a transition depending of the number of components		Logical validator Logical condition
Get attributes of Assets objects		Execute remote action
Set fix version based on its start and release date		Update or copy field values
Translate the description		Execute remote action
Get Hubspot contact information		Execute remote action
Obtain a value from an Elements Connect custom field		Send email
Set custom IDs for each issue		Set or create JWT project property Update or copy field values
Prevent issue creation if description contains less than 100 characters		Logical validator
Evaluate Assets objects	Evaluate if an object is in a Assets object custom field.	Logical validator Logical condition
Create a personal space for a new employee		Execute remote action
Create Confluence page with links to issues		Execute remote action
Clone issue in external instance		Execute remote action
Read the information from a Trello card		Execute remote action
Get Checklist		Execute remote action
Inherit value from parent in Advanced Roadmaps hierarchy			Update field action
Link to JQL query with information from issue
Copy excerpted value from new comments			Update field action
Set a Date Picker field to the nth day of the month		Update or copy field values
Create child issue within Advanced Roadmaps hierarchy		Create issue
Send email with the URL of the attachments included in the description		Send email
Set Checklist		Execute remote action
Validate a Select List (cascading) custom field	Validate the parent and child options of a Select List (cascading) field.	Logical validator Logical condition
Add links to the issues in a ScriptRunner Issue Picker field			Create issue link action Delete issue link action
Bulk clear the issue resolution			Update field action	STAFF PICK
Add components of the epic to the current issue			Update field action
Operate with field values from sub-tasks
Copy the parent issue comments to its sub-tasks			Add comment action
Transition affected issues when releasing a version (manually)			Transition issue action
Remove remaining estimate when an issue is closed		Update field action
Notify for high priority issue			Send email action
Notify about date of last comment for high priority issues			Send email action
Send email when a field is updated			Send email action
Notify the assignee one week before the due date			Send email action
Link issue to issue keys in its description		Create issue link
Create issue under epic		Create issue
Prevent external users from creating issues		Logical validator
Set assignee based on a former assignee		Update or copy field values
Prevent having the same assignee in two sub-tasks			Update field action
Assign issue to the default user of a role		Assign to project role
Create a sub-task for every sub-task closed		Create issue
Add watchers ignoring inactive users		Update or copy field values
Copy formatted description of issue into email		Send email
Set a date two months after the end of the quarter		Update or copy field values
Set reporter as assignee if a User Picker field is empty		Update field based on rules
Keep the status of an issue and its linked issues in sync		Transition issue
Add user to field depending on selected options		Update field based on rules
Link to the linked epic from the current issue
Sum up value in parent issue on field change in sub-tasks			Update field action
Set a date on the same week day on alternate weeks		Update or copy field values
Set the next fix version		Update or copy field values
Create a component to group issues related to UI design		Execute remote action
Automatically create a version when starting the release		Execute remote action
Close epic when stories are done			Transition issue action
Automatically close parent when all sub-tasks are done			Transition issue action	STAFF PICK
Add or remove request participants		Update or copy field values
Retrieve the assets of an issue in Jira cloud		Execute remote action
Clone epic, tasks and sub-tasks		Create issue
Set the assignee of an external issue same as the transitioned issue		Execute remote action
Notify the reporter of an issue about its status by a Telegram message		Execute remote action
Set assignee depending on issue type		Update field based on rules
Create an issue with a custom summary		Create issue
Create issue link when issue is created			Create issue link action
Remind users to close inactive issues			Add comment action	STAFF PICK
Add comment after seven days in the same status			Add comment action
Create a sub-task for every user in a field and assign them		Create issue
Delete the attachments of an issue 30 days after closing it			Update field action
Automatically log work on a Jira issue		Execute remote action
Create an overview page for a software release		Execute remote action
Create a new employee account during an onboarding process		Execute remote action
Automatically link an issue to an external one		Execute remote action
Transition an external Jira ticket based on the linked internal one		Execute remote action
Link a Jira issue with the corresponding release ticket		Execute remote action
Create an external project for a new employee during an onboarding process		Execute remote action
Create a comment on an external Jira ticket		Execute remote action
Prevent the creation of sub-tasks unless the parent issue is in a certain status		Logical validator
Add a table with the elements of a text to an email		Send email
Create several sub-tasks depending on the component		Create issue
Create a sub-task for every recurring deadline within a task		Create issue
Add days skipping weekends and holidays to a Date Picker field		Update or copy field values
Create several issues combining fields		Create issue
Match several values of a list		Update or copy field values
Change the assignee to the next evaluator		Update or copy field values
Prioritize the issues globally		Update or copy field values
Add sub-tasks to an automatically created issue		Create issue	Create issue action
Shorten the summary to a maximum number of characters		Update or copy field values
Halt a transition if an element is not contained in a list		Logical validator Logical condition
Send email after transitioning to specific status		Send email
Keep calculated custom field in sync			Reindex issue action	STAFF PICK
Reindex issue on custom field update			Reindex issue action
Reindex linked issues			Reindex issue action
Scheduled project reindex			Reindex issue action
List all issues with an inactive assignee and that were assigned by the current user
List all issues with a specific value matching a custom text field
List all issues that are blocking issues that are due soon
List all bugs where the current user was mentioned in a comment
Retrieve all tickets assigned to a developer
Return all issues in the currently open sprint with unresolved sub-tasks
Automatically log work spent in a specific status		Log work
Track issues mentioned in comments			Create issue link action
Resolve issues when all options of a checklist are checked			Transition issue action
Create sub-tasks depending on selected values in a custom field			Create issue action
Assign issues to your team during a transition			Assign issue action
Calculate custom sequence numbers		Update or copy field values Set or create JWT project property
Escalate issue to assignee's supervisor		Copy JWT user property		STAFF PICK
Only user specified in project property is allowed to execute transition		Condition on JWT project property Validation of JWT project property
Set issue security level depending on reporter		Update field based on rules		STAFF PICK
Set assignee based on priority		Update field based on rules
Restrict issue creation per issue type and project role		Logical validator
Log absence time on another issue		Log work
Block an Epic's transition until all the issues under that Epic are resolved		Logical validator Logical condition
Make "Time spent" field required		Logical validator
There must be at least one related Service Management request		Condition on linked issues Validation of linked issues
Restrict the issue creation with specific issue types to certain project roles		Users are/aren't in project role (validator)
Assign an issue to the last assignee on a transition			Assign issue action
Re-assign issues and leave a comment			Add comment action Assign issue action
Only users in a project role can execute a transition		Users are/aren't in project role (validator) Users are/aren't in project role (condition)
A developer must not execute the transition		User is not in project role
Resolution must be empty		Fields required Fields required or changed
Make the description required		Fields required Fields required or changed
Make the assignee required		Fields required Fields required or changed
All blocking issues must be resolved		Condition on linked issues Validation of linked issues
Assignee may only have a restricted number of assigned issues		Condition based on JQL query Validation based on JQL query
Current user must be reporter		Compare two values condition Compare two values validator
Add attachments from current issue to cloning issues		Update linked issue or sub-task
Add assignee as watcher to every blocking issue		Update linked issue or sub-task
Keep the status of parents and sub-tasks in sync (post function use case)		Transition issue
Fast-track transition issues assigned to the project lead		Transition issue		STAFF PICK
Start Progress on parent, if sub-tasks are started		Transition issue		STAFF PICK
Add percentaged profit margin when closing issue		Log work
Format the issue's summary according to specified rules		Format field value		STAFF PICK
Remove blocking links when blocking issue is closed		Delete issue link
Set specific default assignee if not set		Copy JWT project property
Schedule issues for re-submission			Transition issue action
Schedule the escalation of overdue issues			Transition Issue
Notify assignees when components are merged			Add comment action
Notify the project lead on priority changes			Add comment action
Update assignee and reporter to facilitate user deletion			Add comment action Assign issue action Update field action	STAFF PICK
Add sub-tasks to an issue on creation			Create issue action
Manually create test issues			Create issue action
Manually delete test issues			Delete issue action
Keep the status of parents and sub-tasks in sync			Transition issue action	STAFF PICK
Transition affected issues when releasing a version (automatically)			Transition issue action	STAFF PICK
Transition issues when assigned to a developer			Transition issue action
Bulk edit the issue resolution			Update field action	STAFF PICK
Keep the priority of parents and sub-tasks in sync			Update field action
Automatically close sub-tasks when parent is completed			Transition issue action	STAFF PICK
Re-open issue when a new comment is added			Transition issue action
Close stories when epic is done			Transition issue action
Automatically assign issues to your team			Assign issue action

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