Workflow use cases

The following page contains use cases for the JWT workflow functions. The number of use cases will grow over time, so make sure to visit this page once in a while.

Use cases

Use case	Workflow function	Parser functions	Label
Add a hyperlink to an issue in an email	Send email
Add assignee as watcher to every blocking issue	Update linked issue or sub-task
Add a table with the elements of a text to an email	Send email	toString() textOnStringList() toStringList()
Add attachments from current issue to cloning issues	Update linked issue or sub-task
Add comment with the request participants' display name	Add comment	toString() textOnStringList() toStringList() userDisplayName()
Add days skipping weekends and holidays to a Date Picker field	Update or copy field values	addTime()
Add internal Jira Service Management comment	Add comment
Add or remove request participants	Update or copy field values
Add percentaged profit margin when closing issue	Log work
Add sub-tasks to an automatically created issue	Create issue	getMatchingValue()
Add user to field depending on selected options	Update field based on rules
Add watchers based on issue type	Add or remove watchers
Add watchers ignoring inactive users	Update or copy field values	usersInGroup() isActive() toString() filterByPredicate()
A developer must not execute the transition	User is not in project role
Alert the assignee of important issues	Add comme nt
Alert the reporter	Add comment
All blocking issues must be resolved	Condition on linked issues Validation of linked issues
All sub-tasks in the Closed status must have a specific resolution	Condition on sub-tasks Validation of sub-tasks
All sub-tasks must be Done or Closed	Condition on sub-tasks Validation of sub-tasks
All sub-tasks must be resolved	Condition on sub-tasks Validation of sub-tasks		STAFF PICK
All sub-tasks with a resolution of Done must be in a specific status	Condition on sub-tasks Validation of sub-tasks
An issue must have at least 3 resolved Test Cases	Condition on sub-tasks Validation of sub-tasks
Assignee may only have a restricted number of assigned issues	Condition based on JQL query Validation based on JQL query
Assign important issues to the project lead	Update or copy field values
Assign issue to current user	Update or copy field values
Assign issue to the default user of a role	Assign to project role
Automatically assign a tester during your development process	Assign to project role
Automatically create a version when starting the release	Execute remote action
Automatically fill an insight custom field after a transition	Update or copy field values
Automatically link an issue to an external one	Execute remote action
Automatically log work on a Jira issue	Execute remote action	dateTimeToString()
Automatically log work spent in a specific status	Log work	timeDifference()
Block an Epic's transition depending on linked issues status and due date	Logical validator Logical condition	count() filterByPredicate() linkedIssues()
Block an Epic's transition until all the issues under that Epic are resolved	Logical validator Logical condition	count() issuesUnderEpic() filterByResolution()
Block a transition until all sub-tasks have certain fields populated	Logical validator Logical condition	count() filterByPredicate() subtasks()	STAFF PICK
Calculate custom sequence numbers	Update or copy field values Set or create JWT project property	toUpperCase() substring() length() projectProperty() toNumber()
Change the assignee to the next evaluator	Update or copy field values	first() toStringList()
Clone epic, tasks and sub-tasks	Create issue	toString() toStringList() issueKeysToIssueList() replaceFirst() first() fieldValue() textOnStringList() findModify() subtasks() issuesUnderEpic()
Clone issue in external instance	Execute remote action
Close parent issue only when all sub-tasks are closed	Condition on sub-tasks Validation of sub-tasks
Copy formatted description of issue into email	Send email	wikiToHTML()
Copy highest priority from linked issues	Copy field values from linked issues or subtasks
Copy latest due date from sub-tasks	Copy field values from linked issues or subtasks
Create a comment on an external Jira ticket	Execute remote action
Create a component to group issues related to UI design	Execute remote action
Create a new employee account during an onboarding process	Execute remote action
Create an external project for a new employee during an onboarding process	Execute remote action
Create an internal Service Management comment on linked issues	Update or copy field values
Create an issue in the current project	Create issue		STAFF PICK
Create an issue with a custom summary	Create issue	previousValue()
Create an overview page for a software release	Execute remote action
Create a personal space for a new employee	Execute remote action
Create a sub-task for each component	Create issue	toStringList()
Create a sub-task for every recurring deadline within a task	Create issue	addMonths() getMatchingValue() dateToString()
Create a sub-task for every sub-task closed	Create issue	findReplaceFirst() first() findPattern() toString() sum() toNumber()
Create a sub-task for every user in a field and assign them	Create issue	getMatchingValue() toStringList()
Create child issue within Advanced Roadmaps hierarchy	Create issue
Create Confluence page with links to issues	Execute remote action
Create issues randomly	Create issue	modulus() round() random()
Create issue under epic	Create issue	toString() epic()
Create several issues combining fields	Create issue	nthElement() toStringList() modulus() count() ceil()
Create several sub-tasks depending on the component	Create issue
Create sub-tasks depending on selected values in custom field	Create issue	toStringList()	STAFF PICK
Create three issues with individual summaries	Create issue	getMatchingValue()
Current user must be reporter	Compare two values condition Compare two values validator
Ensure that all issues linked with a certain issue link type have "Due Date" field set	Logical validator Logical condition	count() linkedIssues() fieldValue()
Ensure that an issue has at least one attachment	Logical validator Logical condition		STAFF PICK
Escalate issue to assignee's supervisor	Copy JWT user property	userProperty()	STAFF PICK
Evaluate Assets objects	Logical validator Logical condition	findPattern() findReplaceAll() replaceAll() toStringList()
Extract an email address from the last comment	Copy excerpted value
Extract the issue priority from the summary	Copy excerpted value
Fast-track transition issues assigned to the project lead	Transition issue		STAFF PICK
Format the issue's summary according to specified rules	Format field value		STAFF PICK
Get attributes of Assets objects	Execute remote action
Get Checklist	Execute remote action
Get Hubspot contact information	Execute remote action
Halt a transition if an element is not contained in a list	Logical validator Logical condition	toStringList()
Hide transition from issue creator	Except users in field
Hide transition to a previous status	Logical condition
Inline images in a generated email	Send email	replaceAll()
Keep parent issue's priority in sync	Update or copy field values
Keep the status of an issue and its linked issues in sync	Transition issue
Keep the status of parents and sub-tasks in sync (post function use case)	Transition issue
Keep track of important status updates	Update or copy field values Fields required or changed	dateTimeToString()
Link a Jira issue with the corresponding release ticket	Execute remote action
Link issue to issue keys in its description	Create issue link	findPattern() toString()
Link to JQL query with information from issue		toString() textOnStringList() toStringList()
Link to the linked epic from the current issue		toString() fieldValue() issueKeysToIssueList()
Log absence time on another issue	Log work	stringToDate()
Make "Time spent" field required	Logical validator
Make the assignee required	Fields required Fields required or changed
Make the description required	Fields required Fields required or changed
Match several values of a list	Update or copy field values	toString() distinct() filterByPredicate()
Move an issue to another issue type	Move issue
Move an issue to another project	Move issue
Notify the reporter of an issue about its status by a Telegram message	Execute remote action
Obtain a value from an Elements Connect custom field	Send email	findPattern() toString()
Only users in a project role can execute a transition	Users are/aren't in project role (validator) Users are/aren't in project role (condition)
Only user specified in project property is allowed to execute transition	Condition on JWT project property Validation of JWT project property	projectProperty()
Only watchers can execute a transition	Only users in a field
Prevent a closed issue from being reopened after resting 1 week closed	Logical validator Logical condition	isInRole()
Prevent a transition depending of the number of components	Logical validator Logical condition	numberOfSelectedItems()
Prevent creation of issues with a duplicate summary	Validation based on JQL query
Prevent external users from creating issues	Logical validator	matches() toString() textOnStringList() toStringList() userDisplayName()
Prevent having the same assignee in two sub-tasks
Prevent issue creation if description contains less than 100 characters	Logical validator	replaceAll() length()
Prevent issue creation with the same field value	Validation based on JQL query Logical validator		STAFF PICK
Prevent issue creation with the same field value (Boolean)	Logical validator Validation based on JQL query	count() issuesFromJQL()
Prevent issue from being "Closed" if blocking issues are not closed yet.	Validation of linked issues
Prevent setting due dates outside business hours	Logical validator Logical condition	withinCalendar()	STAFF PICK
Prevent the creation of sub-tasks unless the parent issue is in a certain status	Logical validator
Prevent transitioning when there is a blocking issue	Validation of linked issues
Prevent users from selecting specific fix versions	Condition based on regular expression Validation based on regular expression
Prioritize the issues globally	Update or copy field values	indexOf() previousValue() issuesFromJQL()
Proceed with a task only when all sub-tasks are completed	Condition on sub-tasks Validation of sub-tasks
Read the information from a Trello card	Execute remote action
Reject duplicated file names in attachments	Logical validator Logical condition	count() toStringList() distinct()
Remove blocking links when blocking issue is closed	Delete issue link
Remove remaining estimate when an issue is closed	Update field action
Reopen parent issue, if a sub-task is reopened	Transition issue
Resolution must be empty	Fields required Fields required or changed
Restrict issue creation per issue type and project role	Logical validator	isInRole()
Restrict the issue creation with specific issue types to certain project roles	Users are/aren't in project role (validator)
Retrieve the assets of an issue in Jira cloud	Execute remote action
Send email after transitioning to specific status	Send email
Send email with the URL of the attachments included in the description	Send email	replaceAll() toString() attachmentUrls() findPattern()
Set a condition in a global transition which only applies in a certain status	Logical condition
Set a date on the same week day on alternate weeks	Update or copy field values	addDays() nextDayOfTheWeek() modulus() weekOfTheYear() datePart()
Set a Date Picker field to the nth day of the month	Update or copy field values	dayOfTheMonth() lastDayOfTheMonth() addDays()
Set assignee based on a former assignee	Update or copy field values	previousValue()
Set assignee based on priority	Update field based on rules	priority()
Set assignee depending on issue type	Update field based on rules	issueType()
Set a watcher based on custom field value	Add or remove watchers
Set Checklist	Execute remote action
Set custom IDs for each issue	Set or create JWT project property Update or copy field values	length() projectProperty() substring() toNumber() year()
Set Due Date with latest value among sub-tasks	Update or copy field values	fieldValue() max() siblingSubtasks()
Set fix version based on its start and release date	Update or copy field values	toString() textOnStringList() unreleasedVersions() startDates() releaseDates() first()
Set issue security level depending on reporter	Update field based on rules	issueSecurityLevel()	STAFF PICK
Set reporter as assignee if a User Picker field is empty	Update field based on rules
Set specific default assignee if not set	Copy JWT project property
Set the assignee of an external issue same as the transitioned issue	Execute remote action
Set the next fix version	Update or copy field values	floor() toNumber() substring() length()
Shorten the summary to a maximum number of characters	Update or copy field values	substring() length()
Specific sub-tasks must be resolved	Condition on sub-tasks Validation of sub-tasks
Start Progress on parent, if sub-tasks are started	Transition issue		STAFF PICK
There must be at least one related Service Management request	Condition on linked issues Validation of linked issues
Transition an external Jira ticket based on the linked internal one	Execute remote action
Translate the description	Execute remote action	replaceAll() wikiToHTML() htmlToTxt()
Triage issues created by email	Move issue	toUpperCase() toString() findPattern() isInGroup()	STAFF PICK
Validate a Select List (cascading) custom field	Logical validator Logical condition
Validate only issue links created in transition screen	Logical validator	count() transitionLinkedIssues() filterByProject() filterByIssueType()
Validation based on the value of a date type project property	Logical validator Logical condition	stringToDate() projectProperty()

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