Use case library

On this page, you will find various use cases to help you on the way of mastering JWT and its features.

Use case	Workflow function	Automated action	Field type	Parser functions	Label
Add a hyperlink to an issue in an email	Send email
Add assignee as watcher to every blocking issue	Update linked issue or sub-task
Add a table with the elements of a text to an email	Send email			toString() textOnStringList() toStringList()
Add attachments from current issue to cloning issues	Update linked issue or sub-task
Add comment after seven days in the same status		Add comment action
Add comment when creating issues outside of business hours	Add comment			withinCalendar()	STAFF PICK
Add comment with the request participants' display name	Add comment			toString() textOnStringList() toStringList() userDisplayName()
Add components of the epic to the current issue		Update field action
Add days skipping weekends and holidays to a Date Picker field	Update or copy field values			addTime()
Add links to the issues in a ScriptRunner Issue Picker field		Create issue link action Delete issue link action		issueKeysToIssueList() toString() toStringList() replaceAll() previousValue()
Add or remove request participants	Update or copy field values
Add percentaged profit margin when closing issue	Log work
Add sub-tasks to an automatically created issue	Create issue	Create issue action		getMatchingValue()
Add sub-tasks to an issue on creation		Create issue action
Add user to field depending on selected options	Update field based on rules
Add watchers ignoring inactive users	Update or copy field values			usersInGroup() isActive() toString() filterByPredicate()
A developer must not execute the transition	User is not in project role
All blocking issues must be resolved	Condition on linked issues Validation of linked issues
Assign an issue to the last assignee on a transition		Assign issue action
Assignee may only have a restricted number of assigned issues	Condition based on JQL query Validation based on JQL query
Assign issues to your team during a transition		Assign issue action		isInGroup()
Assign issue to the default user of a role	Assign to project role
Automatically assign issues to your team		Assign issue action
Automatically close parent when all sub-tasks are done		Transition issue action		count() filterByStatus() siblingSubtasks()	STAFF PICK
Automatically close sub-tasks when parent is completed		Transition issue action			STAFF PICK
Automatically create a version when starting the release	Execute remote action
Automatically link an issue to an external one	Execute remote action
Automatically log work on a Jira issue	Execute remote action			dateTimeToString()
Automatically log work spent in a specific status	Log work			timeDifference()
Block an Epic's transition until all the issues under that Epic are resolved	Logical validator Logical condition			count() issuesUnderEpic() filterByResolution()
Bulk clear the issue resolution		Update field action			STAFF PICK
Bulk edit the issue resolution		Update field action			STAFF PICK
Calculate custom sequence numbers	Update or copy field values Set or create JWT project property			toUpperCase() substring() length() projectProperty() toNumber()
Change the assignee to the next evaluator	Update or copy field values			first() toStringList()
Check if an issue was resolved on time			Text	datePart()
Clone epic, tasks and sub-tasks	Create issue			toString() toStringList() issueKeysToIssueList() replaceFirst() first() fieldValue() textOnStringList() findModify() subtasks() issuesUnderEpic()
Clone issue in external instance	Execute remote action
Close epic when stories are done		Transition issue action		count() filterByStatus() issuesUnderEpic()
Close stories when epic is done		Transition issue action
Components from all sub-tasks			Text	toString() distinct() fieldValue() subtasks()
Copy excerpted value from new comments		Update field action		findPattern() first()
Copy formatted description of issue into email	Send email			wikiToHTML()
Copy the parent issue comments to its sub-tasks		Add comment action
Create a comment on an external Jira ticket	Execute remote action
Create a component to group issues related to UI design	Execute remote action
Create a new employee account during an onboarding process	Execute remote action
Create an external project for a new employee during an onboarding process	Execute remote action
Create an issue with a custom summary	Create issue			previousValue()
Create an overview page for a software release	Execute remote action
Create a personal space for a new employee	Execute remote action
Create a sub-task for every recurring deadline within a task	Create issue			addMonths() getMatchingValue() dateToString()
Create a sub-task for every sub-task closed	Create issue			findReplaceFirst() first() findPattern() toString() sum() toNumber()
Create a sub-task for every user in a field and assign them	Create issue			getMatchingValue() toStringList()
Create child issue within Advanced Roadmaps hierarchy	Create issue
Create Confluence page with links to issues	Execute remote action
Create issue link when issue is created		Create issue link action		issuesFromJQL()
Create issue under epic	Create issue			toString() epic()
Create several issues combining fields	Create issue			nthElement() toStringList() modulus() count() ceil()
Create several sub-tasks depending on the component	Create issue
Create sub-tasks depending on selected values in a custom field		Create issue action		toStringList()
Creation date of the linked epic			Date-time	first() fieldValue() linkedIssues()	STAFF PICK
Current user must be reporter	Compare two values condition Compare two values validator
Delete the attachments of an issue 30 days after closing it		Update field action
Details of the last comment			Text		STAFF PICK
Difference between the current date and the earliest due date			Number	min() fieldValue() subtasks()
Difference between two dates in business days			Text	formatWorkDuration() timeDifference()
Display additional details of the issue creator			Text
Display current issue's project category			Text
Display historic due dates			Text	toString() textOnNumberList() fieldHistory() dateToString()
Display reporters of linked Cloud issues			Text	executeRemoteAction() findPattern() toStringList() toString() distinct()
Elapsed time between creation and resolution			Number		STAFF PICK
Escalate issue to assignee's supervisor	Copy JWT user property			userProperty()	STAFF PICK
Evaluate Assets objects	Logical validator Logical condition			findPattern() findReplaceAll() replaceAll() toStringList()
Fast-track transition issues assigned to the project lead	Transition issue				STAFF PICK
Format the issue's summary according to specified rules	Format field value				STAFF PICK
Get attributes of Assets objects	Execute remote action
Get Checklist	Execute remote action
Get Hubspot contact information	Execute remote action
Google Maps location			Text	replaceAll() toLowerCase()	STAFF PICK
Halt a transition if an element is not contained in a list	Logical validator Logical condition			toStringList()
Highest ranked custom field value among all linked issues			Text	first() sort() fieldValue() linkedIssues()
Highest value out of several fields			Text	max()
Inherit value from parent in Advanced Roadmaps hierarchy		Update field action		fieldValue() first() parent()
Keep calculated custom field in sync		Reindex issue action			STAFF PICK
Keep the priority of parents and sub-tasks in sync		Update field action
Keep the status of an issue and its linked issues in sync	Transition issue
Keep the status of parents and sub-tasks in sync		Transition issue action			STAFF PICK
Keep the status of parents and sub-tasks in sync (post function use case)	Transition issue
Last comment, its author, and timestamp			Text	userFullName() dateToString() last() allCommentDates()	STAFF PICK
Last commenter's full name			Text	userFullName()
Link a Jira issue with the corresponding release ticket	Execute remote action
Link issue to issue keys in its description	Create issue link			findPattern() toString()
Link to JQL query with information from issue			Text	toString() textOnStringList() toStringList()
Link to the linked epic from the current issue			Text	toString() fieldValue() issueKeysToIssueList()
List all bugs where the current user was mentioned in a comment
List all issues that are blocking issues that are due soon
List all issues with an inactive assignee and that were assigned by the current user				isActive() fieldHistory()
List all issues with a specific value matching a custom text field
Log absence time on another issue	Log work			stringToDate()
Make "Time spent" field required	Logical validator
Make the assignee required	Fields required Fields required or changed
Make the description required	Fields required Fields required or changed
Manually create test issues		Create issue action
Manually delete test issues		Delete issue action
Match several values of a list	Update or copy field values			toString() distinct() filterByPredicate()
Months elapsed			Number	month()
Notify about date of last comment for high priority issues		Send email action
Notify assignees when components are merged		Add comment action
Notify for high priority issue		Send email action
Notify the assignee one week before the due date		Send email action
Notify the project lead on priority changes		Add comment action
Notify the reporter of an issue about its status by a Telegram message	Execute remote action
Number of days an issue was in the Open status against a JWT calendar			Number	timeInStatus()
Number of hours in the current priority			Number	timeInValue()
Number of issues in the same version			Number	count() issuesFromJQL()
Number of open subtasks			Number	count() filterByPredicate() subtasks()
Number of times a custom field has been changed			Number	count() fieldChangeTimes()
Number of times a resolved issue has been rejected			Number	count() timesOfTransition()
Number of unresolved blocking issues			Number	count() filterByResolution() linkedIssues()	STAFF PICK
Obtain a value from an Elements Connect custom field	Send email			findPattern() toString()
Only users in a project role can execute a transition	Users are/aren't in project role (validator) Users are/aren't in project role (condition)
Only user specified in project property is allowed to execute transition	Condition on JWT project property Validation of JWT project property			projectProperty()
Operate with field values from sub-tasks			Number
Predicted completion date of an epic			Date-time	addTimeSkippingWeekends()	STAFF PICK
Predicted resolution date based on business hours			Date-time	addTime()
Prevent a transition depending of the number of components	Logical validator Logical condition			numberOfSelectedItems()
Prevent external users from creating issues	Logical validator			matches() toString() textOnStringList() toStringList() userDisplayName()
Prevent having the same assignee in two sub-tasks		Update field action
Prevent issue creation if description contains less than 100 characters	Logical validator			replaceAll() length()
Prevent setting due dates outside business hours	Logical validator Logical condition			withinCalendar()	STAFF PICK
Prevent the creation of sub-tasks unless the parent issue is in a certain status	Logical validator
Prioritize the issues globally	Update or copy field values			indexOf() previousValue() issuesFromJQL()
Read the information from a Trello card	Execute remote action
Re-assign issues and leave a comment		Add comment action Assign issue action
Reindex issue on custom field update		Reindex issue action
Reindex linked issues		Reindex issue action
Remind users to close inactive issues		Add comment action			STAFF PICK
Remove blocking links when blocking issue is closed	Delete issue link
Remove remaining estimate when an issue is closed	Update field action
Re-open issue when a new comment is added		Transition issue action
Resolution must be empty	Fields required Fields required or changed
Resolve issues when all options of a checklist are checked		Transition issue action		numberOfAvailableItems() numberOfSelectedItems()
Restrict issue creation per issue type and project role	Logical validator			isInRole()
Restrict the issue creation with specific issue types to certain project roles	Users are/aren't in project role (validator)
Retrieve all tickets assigned to a developer
Retrieve the assets of an issue in Jira cloud	Execute remote action
Return all issues in the currently open sprint with unresolved sub-tasks
Scheduled project reindex		Reindex issue action
Schedule issues for re-submission		Transition issue action
Schedule the escalation of overdue issues		Transition Issue
Send email after transitioning to specific status	Send email
Send email when a field is updated		Send email action
Send email with the URL of the attachments included in the description	Send email			replaceAll() toString() attachmentUrls() findPattern()
Set a date on the same week day on alternate weeks	Update or copy field values			addDays() nextDayOfTheWeek() modulus() weekOfTheYear() datePart()
Set a Date Picker field to the nth day of the month	Update or copy field values			dayOfTheMonth() lastDayOfTheMonth() addDays()
Set a date two months after the end of the quarter	Update or copy field values			nextTime() addMonths()
Set assignee based on a former assignee	Update or copy field values			previousValue()
Set assignee based on priority	Update field based on rules			priority()
Set assignee depending on issue type	Update field based on rules			issueType()
Set Checklist	Execute remote action
Set custom IDs for each issue	Set or create JWT project property Update or copy field values			length() projectProperty() substring() toNumber() year()
Set fix version based on its start and release date	Update or copy field values			toString() textOnStringList() unreleasedVersions() startDates() releaseDates() first()
Set issue security level depending on reporter	Update field based on rules			issueSecurityLevel()	STAFF PICK
Set reporter as assignee if a User Picker field is empty	Update field based on rules
Set specific default assignee if not set	Copy JWT project property
Set the assignee of an external issue same as the transitioned issue	Execute remote action
Set the calculated field's visibility in function of the username, role or group			Date-time Number Text	isInRole() isInGroup()
Set the next fix version	Update or copy field values			floor() toNumber() substring() length()
Shorten the summary to a maximum number of characters	Update or copy field values			substring() length()
Start Progress on parent, if sub-tasks are started	Transition issue				STAFF PICK
Status and assignee of parent issue			Text
Sum of field value from issues in JQL query			Number	sum() fieldValue() issuesFromJQL()
Sum of Tempo billable hours			Number	executeRemoteAction() toNumberList() sum() toNumber()
Sum up value in parent issue on field change in sub-tasks		Update field action		fieldValue() sum() subtasks()
There must be at least one related Service Management request	Condition on linked issues Validation of linked issues
Time left before the issue is due			Number	max()
Total of all story points in an epic			Number	sum() fieldValue() issuesUnderEpic()	STAFF PICK
Total remaining estimate in an epic (all linked issues)			Number	sum() fieldValue() issuesUnderEpic() subtasks()
Total remaining estimate in an epic (no sub-tasks)			Number	sum() fieldValue() issuesUnderEpic()
Total time logged on an epic			Number	sum() fieldValue() issuesUnderEpic()
Track issues mentioned in comments		Create issue link action		findPattern() issueKeysToIssueList() toString()
Transition affected issues when releasing a version (automatically)		Transition issue action			STAFF PICK
Transition affected issues when releasing a version (manually)		Transition issue action
Transition an external Jira ticket based on the linked internal one	Execute remote action
Transition issues when assigned to a developer		Transition issue action
Translate the description	Execute remote action			replaceAll() wikiToHTML() htmlToTxt()
Update assignee and reporter to facilitate user deletion		Add comment action Assign issue action Update field action			STAFF PICK
Validate a Select List (cascading) custom field	Logical validator Logical condition

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